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[00:00:05]

COMING OUT TONIGHT.

UM, MY NAME IS BARBARA WOOSTER.

I AM A REVENUE CUSTOMER SERVICE MANAGER FOR THE TOWN HILTON HEAD.

UM, I'VE BEEN WITH THE TOWN ABOUT 14 YEARS, STARTED AS A REVENUE COLLECTOR AND JUST GOT THE POSITION AS REVENUE CUSTOMER SERVICE MANAGER.

I'M HERE WITH, AS YOU CAN SEE, A VARIED PANEL.

UM, WE'RE GONNA ASK YOU TO HOLD YOUR QUESTIONS TILL THE END, UM, BUT WE'VE GOT HOPEFULLY EVERYBODY YOU NEED HERE, UH, TO ANSWER ANY QUESTIONS SHOULD YOU HAVE THEM.

TONIGHT WE'RE GONNA BE TALKING ABOUT THE SHORT TERM RENTAL ORDINANCE, THE SHORT TERM RENTAL PERMIT, THE DIFFERENT REGULATIONS THAT YOU MAY MUST FOLLOW NOW, AND THE PERMIT PORTAL AS WELL AS SITE PLANS.

IN MAY, 2022, THE TOWN OF HILTON HEAD ISLAND COUNCIL PASSED AN ORDINANCE ABOUT HOW REGULATING HOW SHORT TERM RENTALS WILL OPERATE ON HILTON HEAD.

UM, SOME OF THESE THINGS THAT WE COVER, UH, COVER EVERYTHING FROM PARKING TO NOISE REGULATIONS AND SO FORTH.

THE ORDINANCE SUPPLIES DO PRIVATELY OWNED RESIDENTIAL PROPERTIES RENTED TO VISITORS FOR LESS THAN 30 DAYS.

UM, RIGHT NOW THE TOWN IS GETTING THE MESSAGE OUT.

WE WILL NOT BE ACCEPTING APPLICATIONS UNTIL, UM, JANUARY 3RD, 2023 BY THE END OF DECEMBER.

UH, YOU'LL RECEIVE INFORMATION FROM US WITH ACCOUNT INFORMATION AS WELL AS INFORMATION TOWARD THE NEW PORTAL ON HOW TO OBTAIN YOUR PERMIT.

SOME OF THE SHORT TERM RENTAL REGULATIONS THAT THE ORDINANCE ADDRESSES INCLUDE, BUT ARE NOT LIMITED TO, PERMITS, LICENSING, AND FEES.

AS MANY OF YOU MAY OR MAY NOT KNOW, UM, IF YOU OPERATE AND HAVE A SHORT TERM RENTAL, YOU MUST OBTAIN A TOWN OF HILTON HEAD BUSINESS LICENSE THAT WAS PASSED, UM, THROUGH ACT 1 76 OF THE SOUTH CAROLINA LEGISLATURE.

UM, AS OF JANUARY 1ST, 2022, YOU ARE REQUIRED TO OBTAIN A BUSINESS LICENSE FOR THE RENTAL OF YOUR PROPERTY.

IN ADDITION, IF YOU RENT ON YOUR OWN OR THROUGH A COMPANY SUCH AS AIRBNB THAT DOES NOT HAVE A LICENSE WITH US, YOU WILL BE RESPONSIBLE TO COLLECT AND SUBMIT THE LOCAL ACCOMMODATION TAX.

OTHER ITEMS THAT THIS AUDIENCE ADDRESSES ARE PARKING, TRASH REMOVAL, NOISE MANAGEMENT, COMPLETE TRACKING AND RESPONSE AND VIOLATIONS.

NOW, MANY OF YOU HOMEOWNERS ALREADY ARE GOOD NEIGHBORS AND GOOD HOMEOWNERS THAT PROBABLY FOLLOW MOST OF THESE REC REQUIREMENTS.

WE ARE PUTTING THIS OUT SO THAT WE HAVE EVEN PLAYING FIELD THAT YOU KNOW THAT ANYBODY NEXT TO YOU IS FOLLOWING BY THE SAME RULES THAT YOU ARE AND IS AS COMPLIANT AS YOU ARE.

THE SHORT TERM PERMIT FEE, THE AUDIENCE ESTABLISHES THE ASSESSMENT OF THE SHORT TERM RENTAL FEE EVERY YEAR.

UM, IT'S LIMITED TO RECOVERING THE COSTS THAT ARE GONNA BE REQUIRED FOR CODE ENFORCEMENT VIOLATIONS, COMPLIANCE, ET CETERA.

UM, EVERY YEAR TOWN COUNCIL WILL DETERMINE THE FEE AND IT WILL GO INTO THE NEXT YEAR'S BUDGET.

UH, THIS YEAR, THE 2023 SHORT TERM RENTAL PERMIT FEE IS $250 FOR EACH PROPERTY.

SO IF YOU HAVE FIVE PROPERTIES, YOU WILL NEED TO OBTAIN FIVE PERMITS.

THIS IS DIFFERENT FROM THE ANNUAL BUSINESS LICENSE WHERE YOU COULD HAVE ONE BUSINESS LICENSE WITH FIVE PROPERTIES.

I KNOW IT'S KIND OF CONFUSING, BUT WE ARE HERE TO HELP IF YOU HAVE ANY QUESTIONS.

UM, SO SHORT TERM PERMITS ARE VALID FROM JANUARY 1ST TO DECEMBER 31ST.

THEY'RE NON-TRANSFERABLE, SO IT IS THE OWNER'S RESPONSIBILITY TO CONTACT THE TOWN.

LET US KNOW IF YOU'RE NO LONGER RENTING OR IF YOU'RE RENTING LONG TERM OR IF IT'S YOUR PRIMARY RESIDENCE NOW AND SO FORTH.

SOME OF THE SHORT TERM RENTAL GENERAL REGULATIONS, THE OWNER OR SHORT-TERM RENTAL AGENT.

NOW, SHORT-TERM RENTAL AGENT CAN BE ANYBODY SIMPLE AS A NEIGHBOR OR COULD BE YOUR PROPERTY MANAGER.

WE NEED TO HAVE SOMEBODY THAT IS CAPABLE AND PHYSICALLY PRESENT AT THE SHORT TERM RENTAL PROPERTY OR TAKE RESPONSIVE ACTION WITHIN ONE HOUR OF SAID COMPLAINT.

UM, THE OWNER IS REQUIRED TO PROMPTLY DISPLAY IN THE SHORT TERM RENTAL, THEIR CONTACT INFORMATION.

I KNOW MOST OF YOU DO THIS ALREADY, I'VE HEARD THAT MANY OF YOU HAVE A BINDER WHERE ALL THIS INFORMATION IS PLACED.

UM, IN YOUR PACKET, YOU'LL SEE THAT THERE'S A FORM WHERE YOU CAN FILL IN YOUR OWNER INFORMATION AND YOU CAN PUT IT RIGHT IN THE PACKET IN YOUR LOOSE LEAF BINDER IF YOU WANT, SO THAT IT'S DISPLAYED FOR YOUR GUESTS PARKING REGULATIONS.

NOW, SOME OF THESE REGULATIONS MAY NOT APPLY TO EVERYONE.

UM, IF YOU ARE A VILLA OR A CONDO, THIS MAY NOT APPLY TO YOU.

PRIMARILY, PRIMARILY APPLIES TO THOSE WITH SINGLE FAMILY DWELLINGS.

UM, WE ARE ASKING THAT EACH OWNER DESIGNATE THE NUMBER OF PARKING SPOTS ALLOWED FOR THEIR GUESTS.

EACH PARKING SPOT MUST BE AN IMPROVED SPOT,

[00:05:01]

AT LEAST NINE BY 18 FEET.

NO LONGER WILL WILL WE ALLOW PARKING ON THE STREETS, ON THE GRASS, OR ON PINE STRAW.

WE'RE TRYING TO SEE IF WE CAN GET A HANDLE ON THE PARKING.

AS I KNOW MOST OF YOU HAVE PROBLEMS WITH YOUR GUESTS IF THEY COME WITH TOO MANY CARS.

UM, TRASH REGULATIONS IS ANOTHER ISSUE WE'VE BEEN HAVING, AND I'M SURE, AGAIN, IT MAY NOT APPLY TO YOU IF YOU LIVE IN A CONDO OR A VILLA IF YOU'VE ALREADY HAVE, UM, GARBAGE PICKUP OR STANDARDS BY YOUR POA.

WE UNDERSTAND THIS.

UM, SOME OF THIS MAY ONLY APPLY TO SHORT TERM, UH, I'M SORRY, MAY APPLY TO, UH, SINGLE FAMILY DWELLINGS.

TRASH SITE MUST BE FENCED OR SCREENED IN, UH, MUST NOT BE VISIBLE FROM THE STREET NOR A NEIGHBORING PROPERTY.

UH, IN ADDITION, WE ARE ASKING THAT THE OWNERS PROVIDE THE TRASH PICKUP INFORMATION IN YOUR PACKET FOR YOUR GUESTS SO THAT THEY UNDERSTAND THE RULES AND REGULATIONS.

AND WE'RE ALSO ASKING THAT EVERYBODY MAKES SURE THAT TRASH CONTAINERS REMAIN SECURED TO AVOID SPILLS AND PESTS AND THINGS OF THAT NATURE.

SO YOU'LL SEE THAT MOST OF THIS IS FOR THE GUEST AS WELL AS THE OWNER NOISE REGULATIONS.

AS I'M SURE MAY, MAYBE IT'S HAPPENED TO YOU IF YOU'RE STAYING ON YOUR VILLA FOR A WEEK AND SOMEBODY NEXT DOOR IS HAVING A BIG PARTY, AND THEY MAY FORGET THAT, UH, HILTON HEAD ISLAND HAS A QUIET TIME.

SO WE'RE ASKING YOU TO PLEASE POST THE NOISE REGULATIONS ALSO IN YOUR CONDO VILLA OR, UH, SINGLE FAMILY DWELLING.

UM, WE JUST WANNA REMIND EVERYONE THAT WE DO HAVE A QUIET TIME FROM 10:00 PM TO 7:00 AM WE DO HAVE A PRINTOUT FOR YOU THAT YOU CAN USE TO, AGAIN, PUT IN YOUR PACKET FOR YOUR GUEST SAFETY REGULATIONS.

UM, AGAIN, MOST OF THESE YOU PROBABLY FOLLOW ALREADY, BUT AGAIN, WE WANNA BE SURE THAT EVERYBODY IS COMPLIANT.

WE, WE, WE ASK, LIKE I SAID, AGAIN, WE DO HAVE SOMEBODY FROM FIRE AND RESCUE THAT WILL BE ABLE TO ANSWER ANY QUESTIONS SHOULD YOU HAVE ANY FURTHER QUESTIONS ON WHAT THE REQUIREMENTS ARE.

BUT AS OF NOW, UM, YOU MUST HAVE A FULLY OPERABLE BUILDING AND FIRE, SMOKE AND CARBON MONOXIDE DETECTORS.

YOU SHALL MAINTAIN AT LEAST ONE FIRE EXTINGUISHER.

YOU SHALL MAINTAIN UNOBSTRUCTED ESCAPE ROUTES IN THE CHANCE OF FIRE.

UM, WE'RE LOOKING AGAIN FOR PEOPLE WHO MAYBE PUT BUNK BEDS AT AN EXIT OR BY A WINDOW.

WE'RE NO LONGER GOING TO ALLOW THAT.

WE WANNA MAKE SURE THAT ALL ESCAPE ROUTES ARE FREE, SHOULD THERE BE A FIRE EMERGENCY.

UM, PRIOR TO MAKING ANY AGREEMENT WITH YOUR LEASING, IT'S YOUR RESPONSIBILITY TO LET THEM KNOW IF THERE'S A POOL OR HOT TUB AND WHAT, IF ANY, SAFETY, UH, MEASURES ARE IN PLACE.

MISCELLANEOUS REGULATIONS TOWN ASKS THAT IF WE PROVIDE YOU WITH ANY KIND OF LITERATURE THAT YOU SUPPLY TO YOUR GUESTS, ONE SUCH EXAMPLE, IT WOULD BE A NEW, UH, BROCHURE THAT WE ARE PUTTING TOGETHER CALLED THE GOOD NEIGHBOR BROCHURE.

UH, BASICALLY WHAT THIS DOES IS LET EVERYBODY KNOW WHAT THE RULES AND REGULATIONS ARE.

EVERYTHING FROM THE SEA TURTLE LIGHTING SITUATIONS TO BIKE RIDING, UM, TO SHORT TERM RENTALS, ET CETERA.

UM, THAT WILL BE AVAILABLE ON OUR WEBSITE SHORTLY FOR YOU TO DOWNLOAD AND TO PRINT OUT AND PROVIDE TO YOUR GUESTS.

UM, WE ALSO ASK THAT THE OWNER, WHICH I'M SURE YOU ALL DO ALREADY, BUT WE ARE NOW WANNA BE SURE THAT THE OWNER INSPECTS HIS OR HER PROPERTY TO BE SURE THAT YOU REMAIN COMPLIANT.

IN OTHER WORDS, CHECK THE PROPERTY.

IS IT ALL THE ESCAPE ROUTES ON OBSTRUCTED? YOU KNOW, ARE YOUR CARBON MONOXIDE AND SMOKE DETECTORS OR THE BATTERIES, FRESH, THINGS LIKE THAT SO THAT YOU REMAIN COMPLIANT? SO WHAT THE TOWN HAS DONE IS WE HAVE CONTRACTED WITH A COMPANY CALLED GO OS TO ASSIST US WITH THIS PROCESS.

UM, BASICALLY THEY'RE GONNA PROVIDE US WITH A TWENTY FOUR SEVEN ONLINE CALL CENTER.

UM, IT WILL BE A COMPLETELY PAPERLESS REGISTRATION PROCESS FOR YOU.

SO YOU WILL GO ON, YOU WILL COMPLETE THE APPLICATION IF YOU HAVE TO SUPPLY A SITE PLAN, WHICH HOMEOWNERS OF SINGLE FAMILY DWELLINGS WILL HAVE TO SUPPLY A SITE PLAN IS MERELY A, WELL, ACTUALLY WHAT WAS THE BEST WAY FOR YOU TO BLANK, UH, SITE PLAN BASICALLY TO SHOW WHERE THE TRASH AREA IS AND THAT YOU MEET THE PARKING REGULATIONS.

UM, WE'LL DISCUSS THAT FURTHER AS WE GO ON.

UM, IN ADDITION, UM, WE WANNA MAKE SURE THAT THE HOMEOWNER OR SHORT TERM RENTAL AGENT IS LISTED AND THEIR CONTACT INFORMATION IS ALWAYS UPDATED SO THAT YOUR GUESTS CAN ACCESS THAT SHOULD THEY NEED TO.

UM, WE WILL HAVE DEDICATED CUSTOMER SERVICE SUPPORT FOR THE PERMITTING, AS WELL AS ANY OTHER QUESTIONS YOU MAY HAVE.

I'LL ALSO BE AVAILABLE OF COURSE, UM, IN ADDITION TO THE SHORT TERM RENTAL PORTAL, GO OS IS GONNA PROVIDE

[00:10:01]

US, UH, CUSTOMER SUPPORT, UM, TO ENHANCE OUR SAFETY AND COMMUNITY PRESERVATION.

THIS WILL BE A 24 HOUR, 24 HOUR, SEVEN DAY A WEEK COMPLETE HOTLINE WITH LIVE OPERATORS.

SO YOU CAN, THE PUBLIC WILL HAVE AN OPTION TO COMPLETE AN ONLINE COMPLAINT FORM OR JUST LEAVE A MESSAGE WITH THEIR COMPLAINT.

UM, SUPPORT WILL THEN CONTACT THE SHORT TERM RENTAL PROPERTY OWNER OR SHORT TERM RENTAL AGENT, WHOEVER IS LISTED TO TRY TO RESOLVE THE ISSUES.

UM, IF ANY ISSUES ESCALATE, WE DO HAVE CODE ENFORCEMENT AND WE HAVE TWO OFFICES DEDICATED TO ASSIST WITH COMPLIANCE REQUIREMENTS FOR SINGLE FAMILY DWELLINGS.

AGAIN, LIKE I MENTIONED A LITTLE EARLIER, THESE UM, FOLKS HAVE A LITTLE DIFFERENT ISSUE IN THAT THEY ARE REQUIRED TO HAVE A SITE PLAN.

UM, DURING THE APPLICATION PROCESS IT WILL ASK YOU TO UPLOAD A SITE PLAN.

WE KNOW THAT MANY OF YOU MAY NOT HAVE A SITE PLAN, SO WE WILL HAVE AN APP AVAILABLE THAT YOU CAN LINK TO.

IT'LL GIVE YOU DIRECTIONS ON HOW TO COMPLETE THE SITE PLAN AND THEN YOU CAN UPLOAD IT INTO THE APPLICATION IF YOU HAVE ANY FURTHER ISSUES.

WE ALSO HAVE DEDICATED STAFF THAT ARE READY AND AVAILABLE TO HELP YOU.

WE'RE ACTUALLY ENCOURAGING SOME PEOPLE IF THEY WANT TO GET STARTED ON THE SITE PLAN, UM, AHEAD OF THE JANUARY 3RD, UH, 2023 APPLICATION KICKOFF.

THEY CAN GET STARTED WITH THAT BY CONTACTING US AND WE'LL ASSIST YOU WITH GETTING YOUR SITE PLAN STARTED.

WHAT ELSE IS REQUIRED TO OPERATE A SHORT-TERM RENTAL? SO WE BRIEFLY DISCUSSED EARLIER ABOUT THE BUSINESS LICENSE.

AS I MENTIONED, THAT IS A REQUIREMENT AS OF JANUARY 1ST, 2022.

UM, BUSINESS LICENSE IS A LITTLE DIFFERENT.

IT'S BASED ON GROSS INCOME.

UM, FIRST 2000 GROSS INCOME IS 92050 CENTS, WHICH WITH EACH ADDITIONAL THOUSAND A DOLLAR 70.

SO FOR AN EXAMPLE, IF YOU HAD 10,000 IN RENTAL INCOME, THE ANNUAL BUSINESS LICENSE WOULD COST YOU 106010 CENTS.

UM, THESE ARE, THESE ARE DUE BY DECEMBER 30TH, I'M SORRY, APRIL 30TH OF EACH YEAR.

AND THEY'RE ALSO NON-TRANSFERABLE.

IN ADDITION TO THE BUSINESS LICENSE, IF YOU RENT ON YOUR OWN OR IF YOU RENT WITH A COMPANY THAT'S NOT LICENSED WITH THE TOWN OF HILTON HEAD SUCH AS AIRBNB, YOU ARE ALSO RESPONSIBLE TO COLLECT AND SUBMIT THE LOCAL 3% ACCOMMODATION TAX.

NOW, IF YOU HAVE THAT SITUATION, IF YOU NEED A BUSINESS LICENSE AND ALL THE ACCOMMODATION TAX, WE'RE ASKING YOU TO REACH OUT TO US NOW BECAUSE WE ARE ON A COMPLIANCY STAGE RIGHT NOW WHERE WE'RE JUST WORKING WITH EVERYONE TO GET COMPLIANT.

UM, ALTHOUGH WE DO HAVE PENALTIES IN OUR CODE AT THIS TIME, WE ARE HOLDING ANY PENALTY AND ABEYANCE PROVIDED YOU COME FORWARD AND GET COMPLIANT.

BASICALLY, THE MAIN THING YOU NEED TO KNOW IN TERMS OF THIS PROCESS IS THAT WE ARE HERE TO HELP.

WE KNOW THAT IT'S NEW STANDARDS, NEW REGULATIONS, UM, BUT IT WAS TIME FOR THE TOWN TO TAKE CARE OF THIS.

WE'VE BEEN A LITTLE BIT BEHIND SOME OTHER TOWNS.

UM, WE'VE NOW FINALLY CAUGHT UP.

BUT JUST KNOW THAT WE'RE HERE FOR YOU IF YOU HAVE ANY QUESTIONS OR IF YOU NEED ANY ASSISTANCE.

AND WITH THAT, IF YOU HAVE ANY QUESTIONS, WE'RE GONNA MOVE THIS AROUND SO WE CAN TAKE YOUR QUESTIONS.

DON'T BE SHY.

.

THAT'S GOOD.

HI, I'M JU HI, I'M JU STAN LAVI.

UH, WE RENT JUST VERY LITTLE AT OUR CONDO CUZ IT'S OUR HOME.

HOWEVER, UM, MY QUESTION IS, I LIVE AT THE SOUTH SIDE.

UH, WHAT DO YOU PLAN ON DOING WITH THIS NEW REVENUE? UH, IS IT GOING TO BE BROUGHT BACK TO US, TO US TO OUR PROBLEMS IN OUR AREA? OR DO YOU HAVE ANY, ANY PLANS FOR THIS NEW REVENUE? I CAN SPEAK TO THAT.

UM, THE PERMIT FEE WAS ESTABLISHED JUST TO COVER THE COST OF, YOU CAN HEAR YOU.

I CAN'T HEAR YOU.

WE'LL TRY THIS.

THE PERMIT FEE WAS ESTABLISHED JUST TO COVER THE COST OF ADMINISTRATION.

AND SO WE HAVE A SOFTWARE PROVIDER, WE HAVE SOME STAFFING AND AND THAT'S REALLY WHAT ALL IT'S GONNA DO.

AND TOWN COUNCIL WILL HAVE THE OPPORTUNITY EACH YEAR TO SET THE RATE AT WHATEVER IS NEEDED.

AND THAT'S ALL.

WELL, I DON'T KNOW.

I I WAS CONCERNED LAST SPRING, UH, I THINK IT WAS MAY OR JUNE, WE HAD AN INCIDENT IN THE NEW PARK THAT WAS BUILT A SHOOTING.

AND IF IT WASN'T FOR AN INDIVIDUAL WHO WAS HAPPENED TO BE THERE, AS A MATTER OF FACT IT WAS A TOURIST, HE KIND OF STEPPED IN AND TOOK CARE OF THE SITUATION.

NOW I WOULD LIKE TO SEE A LITTLE MORE SECURITY DOWN IN THE SOUTH END.

AND IF WE ARE GONNA

[00:15:01]

SPEND THIS KIND OF MONEY, ALL OF US HERE, AND I'M SURE THERE'S FEW OF US THAT HAVE MORE THAN JUST ONE, UH, RENTAL.

I'D LIKE TO SEE SECURITY AND I'D LIKE TO SEE THAT TO BE KIND OF ON THE TOP OF THE LIST.

I MEAN, YOU'VE LISTED A FEW THINGS, FINE, BUT THAT DOESN'T HELP US DOWN THERE.

AND WITH THE WAY THIS COUNTRY IS, I AM VERY CONCERNED AND I THINK IT'S SOMETHING THAT THE COUNCIL SHOULD START TO LOOK INTO.

NOW, THERE WAS ANOTHER WOMAN ON, SHE DOESN'T RUN HER PLACE, SHE DOESN'T RUN HER PLACE, BUT ON DOWN DUNES LANE, ANOTHER SITUATION IN JANUARY, FEBRUARY LAST YEAR, I WALKED THE ISLAND EVERY MORNING AND SHE, SHE HAD A BREAK IN.

WELL, SHE HAD HAPPENED TO BE THERE.

WELL, SHE, HER PERSON AND SHE HAD A HIDE.

SHE HAD, I MEAN SHE WAS FEARFUL FOR HER LIFE.

IT TOOK THE SHERIFF'S DEPARTMENT TO GET THERE 15 MINUTES.

NOW WHAT COULD HAVE HAPPENED TO THAT WOMAN IN 15 MINUTES? IN TODAY'S WORLD, WHAT COULD HAVE HAPPENED? UNFORTUNATELY WE HAVE WITH US, HE'S HEAD OF, THAT'S WHY I'M, THAT'S WHY I'M BRINGING IT UP BECAUSE WE ARE CONCERNED AND I WALK THE ISLAND EVERY MORNING FIVE MILES.

I WALK THE SOUTH ON JUNE LANE AND WE JUST, WE, WE AS DOWN THERE ARE CONCERNED FOR THE SAFETY.

NOW I'M NOT HERE IN THE SUMMER OR FOR, I'M GONE FOR SIX WEEKS.

HOWEVER, WITH ALL THE 2 MILLION PEOPLE DOWN THERE, WHAT COULD POSSIBLY HAPPEN.

SO I THINK COLLECTING THIS MONEY, I THINK WE COULD FIND SOMEPLACE IN THE BUDGET TO INCREASE SOME SECURITY AND GIVE IT SOME THOUGHT FOR THIS, THIS COMING SEASON.

THAT'S ALL .

YOU KNOW, LAW ENFORCEMENT IS A SHERIFF'S OFFICE FUNCTION.

I WORKED WITH THE SHERIFF'S OFFICE 31 AND A HALF YEARS.

AND THAT IS A CONCERN I WILL RELAY.

I CAN ASSURE YOU THAT SHOOTING FOLLOWED A DISPUTE.

CAUSE I WAS ACTUALLY WORKING AS A PUBLIC INFORMATION OFFICER FOR THE SHERIFF'S OFFICE WHEN THAT OCCURRED AT LOW COUNTRY CELEBRATION PARK.

THAT WAS UNFORTUNATE.

FOLLOW DISPUTE OVER A VEHICLE BREAKING AND THESE KIDS WERE ARMED AND THESE KIDS WERE ARMED.

AND THAT, YOU KNOW, THAT IS, THAT IS SOMETHING THAT'S VERY, VERY HARD TO PREVENT REGARDLESS OF SECURITY.

I UNDERSTAND SOME SECURITY PEOPLE JUST WALKING AROUND DURING THE HEIGHT OF THE SEASON JUST TO MAKE PEOPLE FEEL.

MA'AM, MORE SAFE.

MAAM, CAN YOU PLEASE COME TO THE MICROPHONE PLEASE? OKAY.

YEAH, THANK YOU.

BIKE PATROL, BIKE PATROLS MIGHT BE A GOOD THING.

YOU KNOW, PUT SOME OFFICERS ON BIKES, THEY CAN MOVE AROUND QUICKER AND GET TO PEOPLE FASTER.

MAYBE, I DON'T KNOW.

A LOT OF COMMUNITIES USE BIKES.

YES.

YEAH.

JUST THROUGH THE HEAVY SEASON.

AND THERE'S BEEN A, YOU KNOW, AN INCREDIBLE SHORTAGE OF LAW ENFORCEMENT AND, AND PUBLIC SAFETY IN GENERAL WHERE FIRE FIRE DEPARTMENTS AS WELL OVER THE LAST COUPLE YEARS, THINGS ARE GETTING BETTER.

MM-HMM.

, UH, THE STAFFING'S, UH, GETTING UP THERE AGAIN, WHICH IS GREAT.

GOOD.

MM-HMM.

.

BUT IN THE SUMMER OUR SCHOOL RESOURCE OFFICERS THAT ARE ASSIGNED TO THE SCHOOLS DURING THE, THE SCHOOL SEASON ARE ON THE BEACH AND THEY'RE PATROLLING EXTRAS.

SO WE HAVE EXTRA BODIES OUT THERE, BUT I, YOU KNOW, AGAIN, I'LL RELAY THE CONCERNS AND I'LL NOW THE BIKE THING, I'LL BE ASSESSING IT AS WELL.

SO THE BIKE THING MIGHT BE A GOOD THING TO, YOU KNOW HOW THE LOCAL RESTAURANTS HAVE PEOPLE COME IN AND THEY RECRUIT THEM EXTRA HELP.

RIGHT.

THE POLICE DEPARTMENT COULD DO SOMETHING SIMILAR TO THAT ON THE INTERNET.

RECRUIT, RECRUIT EXTRA HELP JUST DURING THE SUMMER SEASONS.

SEASONS' HELP AND PUT 'EM ON BIKES.

BUT ANYWAY, I'M GOING TO MOVE MY QUESTIONS NOW.

.

THANK YOU.

UM, I AM A, I'M CHARLENE NICHOLS AND I RUN CHARLETON NICHOLS HILTON HEAD ISLAND RENTALS.

AND SO I REPRESENT FOUR OR FIVE OTHER PROPERTIES UNDER ME.

AND MY QUESTION WAS, UH, DO EACH OF THOSE HAVE TO HAVE A LICENSE? I DO.

I THINK THEY DO AND THAT'S WHAT I HAVE RECOMMENDED TO THEM LAST YEAR.

OKAY.

JUST, OKAY.

AND, UM, THE, UH, INFORMATION ON THE QUIET TIME AND THE PRO THE, UH, GOOD NEIGHBOR THING AND ALL THAT LITERATURE, WILL THAT BE AVAILABLE WITH PDF WHERE WE CAN DOWNLOAD IT AND EMAIL IT TO OUR CLIENTS AS WELL? ABSOLUTELY.

OKAY.

RIGHT.

IF YOU CAN'T GET SOMETHING, JUST EMAIL ME AND I'LL MAKE SURE YOU GET WHATEVER YOU NEED.

OKAY.

AND UM, MY LAST QUESTION.

THE V R B O THING AND AIRBNB, THE V B O THING AND AIRBNB, I KNOW THAT I'M COLLECTING FOR AIRBNB AND PAYING THE 3% ON THE V R B O, THEY ARE PAYING THEIR 3%, RIGHT? THAT'S CORRECT.

OKAY.

I JUST WANTED

[00:20:01]

TO CONFIRM THAT.

I, I, I APPRECIATE THAT.

AND THAT'S EVERYTHING.

THANK YOU VERY MUCH.

HELLO? I GOT A COUPLE OF QUESTIONS.

UM, THE BUSINESS LICENSE WE APPLIED FOR EARLIER THIS YEAR.

OKAY? WE PAID BASED ON THE GROSS AMOUNT OF MONEY THAT WE RECEIVED, BUT I USE A MANAGEMENT COMPANY.

THAT IS CORRECT.

OKAY.

SO I HAD TO PAY THAT AMOUNT FOR THE, THAT IS CORRECT.

AMOUNT OF MONEY.

SO I'M PAYING THAT.

AND THEN THE MANAGEMENT COMPANY'S PAYING THE 3% TO HILTON HEAD, CORRECT.

IN ADDITION TO THE 7%.

RIGHT? IT CLEARS THAT UP.

ALL RIGHT.

SECONDLY, UM, THIS ABOUT, UM, THERE'S AN ISSUE AND THE OWNER NEEDS TO BE AVAILABLE AND REPLY, UH, RESPOND WITHIN ONE HOUR.

SO I HAVE A NERVE, UH, LET'S SAY I HAVE A NOISE DIS A NOISE DISTURBANCE AFTER 10:00 PM I'M GONNA CALL OVER TO THE TENANT.

HEY, 10:00 PM QUIET TIME.

YOU NEED TO BE QUIET.

CORRECT.

10 30.

THEY'RE NOT QUIET.

I STILL, 1130, I STILL GOT A COMPLAINT.

I CALL LAW ENFORCEMENT CUZ I'M NOT GONNA GO OVER THERE.

ARE YOU EXPECTING ME TO GO TO THAT PLACE AND TRY TO DISRUPT, TRY TO GET PEOPLE THAT ARE HAD TOO MUCH TO DO? NO, NOT AT ALL.

YOU'RE HAVING A POOL PARTY.

NOT AT ALL.

RIGHT.

BECAUSE I WANNA SAY I HAVE A UNIT AT NORTH SHORE PLACE, ALL RIGHT.

WE HAVE A POOL UP ON THE FOURTH FLOOR, BASICALLY THE TOP FLOOR.

WE'VE HAD PEOPLE COME TO OUR BUILDING BEFORE THAT ARE NOT TENANTS AND WE'VE ASKED FOR LAW ENFORCEMENT TO COME OVER AND TAKE CARE OF 'EM.

AND THEY'VE TOLD US THIS PRIVATE PROPERTY CAN'T HELP YOU.

ALL RIGHT? THIS IS EXACTLY, IT HAS HAPPENED.

THE PRESIDENT OF OUR ASSOCIATION CAN VERIFY THATS HAPPENED SEVERAL TIMES AND WE ARE GATED.

WE GOT A GATE FOR THE GARAGE.

PEOPLE KNOW THE CODE BECAUSE THEY LET PEOPLE IN OR SOMEONE LETS A FRIEND IN.

IT HAPPENS.

BUT WE'VE NOT HAD ASSISTANCE FROM LAW ENFORCEMENT TO GET PEOPLE TO LEAVE OUR BUILDING.

NOW, WITH YOUR ORDINANCE ON JANUARY 3RD, I POTENTIALLY AM GONNA HAVE THAT SAME ISSUE.

AND IT SAYS HERE, I MEAN YOU CAN ANSWER THAT FIRST AND I CAN GO BACK.

I WANNA TALK ABOUT THESE, UM, INFRACTIONS, YOU KNOW, MORE THAN TWO CONVICTIONS OF VIOLATIONS AND I DON'T REALLY KNOW WHAT I'M GONNA BE CONVICTED OF OTHER THAN I'M GONNA BE, UH, POTENTIALLY MY PERMIT'S GONNA BE SUSPENDED PENDING A HEARING, WHICH I DON'T KNOW HOW LONG THAT'S GONNA BE.

BECAUSE IF I HAVE AN INCIDENT LIKE WEEK ONE IN JUNE AND I DON'T HAVE A HEARING UNTIL OCTOBER, I CAN'T RENT ALL SUMMER LONG.

I, THERE'S A LOT OF QUESTIONS.

THIS IS VERY VAGUE.

THIS DOESN'T IRON OUT ALL THESE DETAILS THAT AFFECT THOUSANDS OF OWNERS THAT PAY THE MAJORITY OF THE TAXES I CAN UNDERSTAND FOR HILTON HEAD ISLAND MM-HMM.

.

AND YOU'RE, THIS IS JUST A BLANKET WE'RE GONNA CHARGE YOU.

YOU'RE GONNA HAVE TO BE AVAILABLE AT THREE IN THE MORNING.

WE ALREADY HAVE EXPERIENCE WHERE LAW ENFORCEMENT DOESN'T HELP IN OUR BUILDING AND IT'S ONLY A 48 UNIT BUILDING.

I JUST SEE THIS POTENTIALLY BEING A VERY BIG ISSUE FOR OWNERS.

AND IN FACT ALSO, WE DON'T KNOW IF WE'RE GONNA CHARGE TWO 50 THIS YEAR OR 500 NEXT YEAR BECAUSE WE GOTTA SUPPORT THE ADMINISTRATIVE AND THE WEBS, THE WEBSITE AND GO OS IT'S JUST LIKE AN OPEN DOOR FOR EXPENSES ON THE OWNERS THAT HAVE HELPED MAKE HILTON HEAD WHAT IT IS.

SO I'VE GIVEN YOU A LOT, BUT I'M REALLY HAVE A LOT OF CONCERNS ABOUT THIS AND IT'S GONNA AFFECT EVERYONE HERE AND THOSE THAT ARE NOT HERE AND I'LL SIT DOWN.

NO, IT'S OKAY.

UH, THOSE COMPLAINTS WILL HAVE, WE WILL HAVE TO SUBSTANTIATE THOSE COMPLAINTS.

AND IF IT'S YOUR RENTER YEP.

YOU SHOULD ADDRESS IT.

IF IT'S NOT, THERE'S GONNA BE NO ACTION ON YOU.

I CAN ASSURE YOU I GOT A PERSON AT 1130 THAT WON'T BE QUIET.

SIR, PLEASE YOU SPEAKING TO THE MICROPHONE.

SORRY.

I JUST DON'T WANT THE SAME THING TO HAPPEN THAT'S HAPPENED IN THE PAST.

CUZ NOW THERE'S A LAW THAT I GOTTA FOLLOW.

I GOTTA HAVE THE SUPPORT OF LAW ENFORCEMENT BECAUSE THAT'S GONNA BE MY HEARING AND I DON'T WANT TO LOSE MY INCOME THAT PAYS FOR MY CONDO.

SO I CAN ENJOY BEING IN GIL NET.

AND IF I, IF I GET IN THE JAM DOWN THE ROAD, I'LL SELL AND GO TO FLORIDA AND I'M SURE HUNDREDS OF THOUSAND PEOPLE GONNA LOOK AT THAT AS WELL.

REGARDLESS OF MYRTLE BEACH IS DOING IT AND YOU KNOW, OTHER, OTHER SOUTH CAROLINA PROPERTIES, IT'S GONNA AFFECT US TREMENDOUSLY IF WE DON'T HAVE THE SUPPORT TO, I THINK I MADE MY POINT.

NO, YOU HAVE.

AND IF, IF THERE'S A DISTURBANCE AND A CRIME IS BEING COMMITTED, DISORDERLY CONDUCT, WHATEVER IT IS, LAW ENFORCEMENT SHOULD RESPOND PRIVATE PRI PRIVATE PROPERTY OR NOT.

THE POINT IS THAT YOU DON'T, AND I'VE HEARD THIS ALL OVER THE ISLAND.

OKAY, DO I UNDERSTAND THOUGH THAT WITH THIS NEW REGULATION, EACH PROPERTY AND EACH ADDRESS IS GOING TO HAVE A NAME AND A PHONE NUMBER OF THAT PERSON THAT'S RENTING.

AND SO LAW ENFORCEMENT'S GOING TO HAVE AN EASIER ACCESS TO CONTACT THE OWNER OF THAT PROPERTY AND SAY YOU ARE HAVING A DISTURBANCE AT YOUR PROPERTY.

[00:25:01]

IF YOU CANNOT HANDLE IT, WE CAN.

IS THAT MAYBE THE NEW PROCEDURE? NO, YOU'RE GONNA FIND A VAST MAJORITY OF PEOPLE WHEN THERE'S A DISTURBANCE ARE GONNA CALL 9 1 1.

I KNOW THAT'S WHAT THEY'RE GONNA DO AND THAT'S THE APPROPRIATE THING TO DO AT THE TIME.

BUT IF IT, OKAY, IF I CALL 9 1 1 AND I SAY CONDO 2 23 AT SEASIDE VILLAS IS LOUD AND OBNOXIOUS, YOU'RE GONNA BE ABLE TO GO TO YOUR NEW LIST OF OWNERS THAT ARE RENTING AND SEE CONDO 2 23 SEASIDE VILLAS.

WELL THAT BELONGS TO MRS. SMITH AND HERE'S MRS. SMITH'S PHONE NUMBER.

I'M GONNA CALL MRS. SMITH AND SAY, MRS. SMITH, ARE YOU RENTING YOUR CONDO THIS WEEK? IF YOU ARE SOMEONE IN THERE IS DISTURBING THE PROPERTY, THIS IS THE POLICE DEPARTMENT, ARE YOU ABLE TO TAKE CARE OF THE ASSESSMENT? NOT CODES, ENFORCEMENT'S GONNA BE DOING THOSE FOLLOW UP CALLS.

THAT'S WHAT I'M SAYING.

AND WE WOULD ASK YOU TO GET THEIR COMPLIANCE, YOUR LEASES COMPLIANCE.

RIGHT.

THAT'S WHAT WE'RE LOOKING FOR.

WE'RE NOT LOOKING TO WRITE A BUNCH OF TICKETS.

RIGHT.

AND THE CONVICTIONS YOU'RE TALKING ABOUT, I I I DON'T SEE THAT AS A, A REAL POSSIBILITY UNLESS IT'S EGREGIOUS.

I I I DON'T, TO ME IT SEEMS LIKE THIS IS GOING TO BE AN ADVANTAGE TO HELPING SECURE OUR PROPERTIES AND TO SECURE THE DISTURBANCES BECAUSE WE ARE PUTTING IN YOUR ALL'S HANDS THE NAMES AND THE NUMBERS OF THE OWNERS THEN THAT LIKE YOU SAY, CAN, YOU CAN REACH OUT TO THEM AND SAY ABSOLUTELY.

OR YOU KNOW, IF YOU'RE RENTING YOUR PROPERTY TODAY, YOU'RE HAVING A PROBLEM, CAN YOU DEAL WITH IT? IF YOU CANNOT, WE NEED TO SEND PATROL OFFICERS OVER THERE.

WELL, AND GO OS WILL GET THAT CALL ON A HOTLINE IF YOU, IF YOU DON'T CALL LAW ENFORCEMENT, THEY CALL THE HOTLINE OR SEND IN A COMPLAINT.

RIGHT.

THEY'LL GET A RESPONSE FROM GO OS WHERE GO OS WILL CALL THE OWNER OR PROPERTY MANAGER AND SAY, COULD YOU CONTACT YOUR TENANTS? THERE YOU GO.

THE VAST MAJORITY OF THESE INCIDENTS WILL BE RESOLVED BEFORE CODE ENFORCEMENT OR LAW ENFORCEMENT.

CIRCLE THAT LOOP WHERE WE'VE HAD A DROP IN COMMUNICATION WITH THE OWNERS AND THE RENTERS THAT NO ONE HAS AN IDEA.

THEY'RE EVEN RENTING AND THEY'VE GOT THESE STRANGE PEOPLE IN THERE CREATING HAVOC.

THEY'VE NOT HAD THE ABILITY TO GET AHOLD OF WHO, WHO'S RESPONSIBLE.

THIS IS GONNA FULFILL THAT LOOP.

I THINK IT'S GONNA HELP.

IN OTHER WORDS, THAT'S WHAT I'M SAYING.

AND BACK TO WHAT THAT GENTLEMAN WAS SAYING ABOUT PEOPLE IN A COMMON AREA OF THE POOL THAT DON'T BELONG THERE, THAT'S TRESPASSING, THAT'S A CRIMINAL OFFENSE.

9 1 1, CONTACT LAW ENFORCEMENT, THEY COME OUT, THAT'S NOT A SHORT TERM RENTAL ISSUE.

RIGHT.

THAT'S A TRESPASSING ISSUE IS WHAT THEY HAD SUCCESS IN GETTING PEOPLE OUT OF THE BUILDING IN THE PAST.

THAT'S ALL I'M SAYING.

I'LL, I'LL GET YOUR INFORMATION AND I'LL GIVE YOU MY CARD BEFORE WE AND THEY'RE NOT RESIDENT YEAH.

THEY TRESPASSING AT THAT POINT, RIGHT? YEAH.

THAT'S APPROPRIATE FOR LAW ENFORCEMENT TO DEAL WITH.

I I I MIGHT HAVE DISMISSED IT.

SO THERE'S TWO THINGS AS A SHORT TERM RENTAL, WE HAVE TO DO, WE HAVE TO APPLY FOR THIS TWO $50, $250 THING AND DO OUR SHORT TERM RENTAL BUSINESS LICENSE.

ARE WE ON THE HOOK TO KNOW WHEN WE HAVE TO DO THIS? OR IS THERE SOME KIND OF COMMUNICATION WITH THE LINK OF WHERE WE GO? OR AM I GONNA HAVE TO REMEMBER BY APRIL 30TH EVERY YEAR I'VE GOTTA GO DO THIS? NO, YOU, NO, YOU RECEIVE A RENEWAL FORM EVERY YEAR.

AND MATTER OF FACT, APRIL'S ABOUT TO GET STARTED WITH THE RENEWALS FROM 20 20 20 23.

SO SHE'LL SEND OUT, UM, RENEWAL FORMS THIRD WEEK OF DECEM.

SECOND, THIRD WEEK OF DECEMBER.

ACTUALLY THE PROPERTY OWNERS WILL RECEIVE THE RENEWALS A LITTLE LATER BECAUSE THE PERMITTING NEEDS TO HAPPEN FIRST.

SO OUR PERMITTING PORTAL WILL OPEN ON JANUARY 3RD AND ONCE YOU GET YOUR PERMIT, THEN YOU CAN PAY FOR YOUR BUSINESS LICENSE.

THE BUSINESS LICENSE IS DUE APRIL 30TH.

SO, UM, MY INTENTION IS TO MAIL OUT THE RENEWAL FORMS IN FEBRUARY TO GIVE YOU A LITTLE TIME TO GET YOUR PERMIT.

AND, UM, THAT'LL BE A LITTLE DIFFERENT THIS YEAR.

NEXT YEAR YOU'LL HAVE A DIFFERENT TIMELINE BECAUSE THE PERMIT WILL BE DUE BY JANUARY ONE, BUT WE WILL ALWAYS NOTIFY YOU.

SO YOU'LL GET A MAILING AND THEN WE SEND EMAIL REMINDERS.

UM, AND THE EMAIL HAS A LINK FOR YOUR LOGIN, FOR YOUR PERSONAL ACCOUNT, FOR YOUR BUSINESS LICENSE.

AND THEN YOU WOULD ALSO RECEIVE AN EMAIL NOTIFICATION FOR YOUR PERMITTING AS WELL.

UM, AND THEN THAT WILL GIVE YOU A LINK TO GO IN AND, AND, AND FOR YOU TO PAY FOR YOUR PERMIT.

SO YOU DEFINITELY WILL BE NOTIFIED.

WE DON'T EXPECT YOU TO JUST SUDDENLY REMEMBER AND TRY TO FIGURE OUT HOW TO, TO OBTAIN THE LICENSE.

SO ASSUMING YOU'RE SENDING THIS TO MY HOME ADDRESS, NOT MY ADDRESS HERE IN PALMETTO DUNES, FOR EXAMPLE.

SO IT'S GONNA BE YOUR MAILING ADDRESS ON RECORD.

OKAY.

SO HOWEVER YOU REGISTERED YOUR BUSINESS LICENSE, THAT WOULD BE THE MAILING ADDRESS IT WOULD SEND IT TO AND YOUR EMAIL ADDRESS AS WELL.

OKAY.

AND THEN SECOND QUESTION ON THAT BUSINESS LICENSE, I KNOW WHEN I GOT IT, IT SAID YOU HAVE TO POST THIS NOW.

I RAN THROUGH ISLAND GETAWAY.

I USE THEM AS MY GO BETWEEN.

I DON'T WANT THE RENTERS TO KNOW MY HOME ADDRESS OR MY NAME IS ALL KIND OF MORE ANONYMOUS.

SO THAT'S JUST, WE DON'T REALLY NEED TO POST THAT.

CORRECT.

IT SAYS, AND THEY'RE POSTED IN YOUR WINDOW.

THE BUSINESS LICENSE TAX LAW DOES STATE

[00:30:01]

THAT YOU SHOULD POST IN A CONSPICUOUS PLACE.

BUT OUR, UH, PRACTICE WITH THE PROPERTY OWNERS HAS JUST BEEN THAT YOU SHOULD HAVE A COPY AVAILABLE IN THE EVENT SOMEONE ASKED FOR IT.

UM, JUST AS AN EXAMPLE, IF A CODE ENFORCEMENT OFFICER SHOWED UP AND THEY WOULD NEED TO KNOW WHO THE PROPERTY OWNER IS AT THAT POINT, THEY WOULD THEN ASK FOR A COPY OF IT.

SO MOST PEOPLE ARE KEEPING A COPY WITH THEIR PROPERTY MANAGER.

YEAH.

INSTEAD OF THEY WOULD POSTING IT IN THEIR, THEIR PRIVATE HOME.

YEAH.

YEAH.

THAT'S NOT SOMETHING WE ARE ENFORCING AND MAKING TO DO WHAT PEOPLE KNOWING.

AND THEN JUST ONE LAST THING.

SO I'M A HOMEOWNER.

UM, HOW DO I KNOW HOW MANY VEHICLES ARE ALLOWED AT MY HOME? YES.

I HAVE A BIG DRIVEWAY.

PROBABLY PUT 15 CARS IN THERE IF I WANTED TO.

SO WHAT'S THE RULE ON HOW MANY CARS CAN BE ALLOWED IN A PRIVATE HOME? NINE BY 18 SPOTS YOU'D HAVE TO MEASURE OUT YOUR PARKING.

YOU KIDDING? I HAVE TO MEASURE.

SO EVERYBODY, YOU'RE GONNA ENFORCE THAT AND MAKE SURE EVERYBODY'S MEASURING THEIR DRIVEWAYS.

JUST WANNA MAKE SURE PART OF IT'S PART OF THE SITE PLAN FOR, I BELIEVE THAT'S ONLY FOR SHORT TERM RENTALS, NOT FOR RESIDENTS, RIGHT? THAT'S CORRECT.

BUT AGAIN, IT'S ONLY, ONLY IF YOU DOING SHORT TERM RENTALS, IT'S NOT HOUSE.

YOU DON'T HAVE TO MEASURE FOR YOUR PRIVATE HOME AND UPLOAD A SITE PLAN.

NO, IT'S PRIVATE.

WELL, IT'S MY HOME, BUT YOU KNOW, I HAVE A DRIVEWAY.

RIGHT.

SO YOU SHOULD KNOW HOW MANY CARS CAN FIT THERE.

NINE BY 18 SPOTS.

I MEAN, SO THAT'S GONNA GET LOGGED SOMEWHERE SO THAT IF GET LOGGED, I ONLY SHOULD HAVE FOUR AND THERE HAPPENS TO BE FIVE THERE ONE NIGHT.

SOMEONE'S GONNA SAY IT AGAIN.

I NO, I DO RENT MY HOME.

THAT'S WHAT I'M SAYING.

SO JUST TRYING TO UNDERSTAND.

PARKING'S BECOME A BIG ISSUE WITH SHORT TERM RENTALS.

PEOPLE PARK IN THE STREETS, NEIGHBOR NEIGHBORS, DRIVEWAYS, THINGS LIKE THAT.

SO WE GOTTA MAKE SURE THAT WHOEVER LEASES YOUR PROPERTY IS AWARE OF HOW MANY CARS CAN FIT THERE AND NOT TO HAVE SIX INSTEAD OF FIVE THAT ARE ALLOTTED FOR.

OKAY.

MY NAME'S UH, RICK ROSS AND I OWN SOME, UH, SHORT TERM RENTALS HERE.

OH, SORRY THAT, THANK YOU SIR.

ALL RIGHT.

UH, MY NAME'S RICK ROSS AND I OWN SOME, UH, SHORT-TERM RENTALS HERE, UH, IN A GATED COMMUNITY ON THE ISLAND.

AND I JUST HAD SOME, UH, JUST QUICK QUESTIONS ON WHAT'S THE DEFINITION OF AN IMPROVED SERVICE? I MEAN, FROM THE TOWN FOR DRIVEWAYS, IT'S UH, SOMETHING THAT'S, UH, IT'S CONCRETE, IT'S ASPHALT, IT'S GRAVEL, UH, COMPACTED.

UM, IT'S NOT, IT'S NOT UH, PINE STRAW.

UH, SO IT HAS TO BE IMPROVED.

OKAY.

SO, UM, AND AS FAR AS OWNING UH, RUNNING SHORT TERM RENTALS, YOU SAID THERE NEEDS TO BE 18 BY NINE FOOT IMPROVED SPACE ON IN THE YARDS OR IN THE FRONT OF THE HOUSE IN ORDER TO PARK CARS TO BE ABLE TO HAVE SO MANY CARS PER RENTAL UNIT? THAT'S CORRECT.

AND IT HAS TO NOT BE IN A SETBACK OR BUFFER THOSE PARKING SPACES.

OKAY.

SO, UM, ALRIGHT, SO IF I HAVE, UH, FOUR CARS, IF I WANT TO ADVERTISE FOUR CARS, IT BE IN MY RENTAL ON MY, AND BY YOUR DEFINITION I NEED 18 BY NINE FEET FOR A CAR, I NEED A 36 FOOT LONG DRIVEWAY AND 18 FEET WIDE.

WHAT IF MY DRIVEWAY ON MY, AS BUILT WHEN I BUILT THE HOUSE IS 16 FEET WIDE? DO I START A CONSTRUCTION PROJECT AND PUT TWO MORE FEET OF DRIVE ON EACH SIDE AND SUBMIT OR HOW'S THAT WORK? YOU DON'T HAVE THE REQUIRED SPACE DIMENSIONS FOR THOSE VEHICLES.

YOU COULD, UH, APPLY AND, AND GET A PERMIT TO EXPAND YOUR DRIVEWAY.

OKAY.

SO YOU'RE PREPARED TO HAVE LIKE 2000 HOMES IN HILTON HEAD, POOR GRAVEL OVER THEIR FRONT YARDS TO BE ABLE TO COMPLY WITH THIS ORDINANCE OF 18 BY NINE PER PARKING SPOT.

THE, THE DIMENSIONS OF THE PARKING SPACES ARE A REQUIREMENT THAT WE'LL BE ENFORCING? YES.

OKAY.

BUT YOU UNDERSTAND THAT YOU'RE GONNA PROBABLY HAVE AN OVERWHELMING NUMBER OF PEOPLE APPLYING TO EXPAND DRIVEWAYS AND POOR GRAVEL OVER THE FRONT YARDS.

SO I MEAN, OR, UM, YOU KNOW, THE, YOU ONLY HAVE SO MANY SPACES THAT YOU CAN RENT TO, SO THAT'S WHAT YOUR SITE CAN ACCOMMODATE.

OKAY.

SO, UM, AND IT'S, IS THERE A MAXIMUM NUMBER OF CARS THAT ARE AT A SHORT TERM RENTAL ALLOWED? NOT AT THIS TIME.

NOT AT THIS TIME.

NOT AT THIS TIME.

SO THERE'S NO MAXIMUM.

AND, AND, UM, AND THIS DOESN'T, THIS, UH, SPACE DIMENSIONS DOES NOT, UH, ACCOUNT FOR ANY GARAGES WHERE THEY'RE INSIDE THE HOME IF YOUR TENANTS ARE ALLOWED TO PARK IN THE GARAGE AND IT'S AVAILABLE TO THEM.

YES.

SO THE, THE INSIDE OF MY HOUSE HAS TO HAVE TWO SPOTS THAT ARE 18 BY NINE INSIDE THE HOME IN THE GARAGE.

IF YOU'RE ALLOWING TENANT THE, THE LEASES TO PARK IN YOUR GARAGE AND YOUR GARAGE ACCOMMODATES NINE BY 18 SPACES, THEN THOSE CAN COUNT AS SPACES.

SO YOU'RE LEGISLATING IN THIS ORDINANCE THAT MY HOME NEEDS TO BE INSIDE OF MY PRIVATE HOME WITH A GARAGE DOOR DOWN AND NO ACCESS TO THE PUBLIC OR SEEN BY THE PUBLIC INSIDE THAT GARAGE.

THERE HAS TO BE 18 BY, I NEED TO HAVE 18 BY NINE, TWO SPOTS, POOR CONCRETE INSIDE MY PRIVATE HOME AND MY GARAGE.

YOU'RE USING THEM TO MEET THE REQUIREMENTS

[00:35:01]

OF THE ORDINANCE THEN THEY HAVE TO MEET THE DIMENSIONAL REQUIREMENTS? YES.

OKAY.

JUST WANTED TO CLARIFY THAT.

UH, THE SECOND THING WAS, IS THERE IS SOMETHING ABOUT TRASH AND FENCES AROUND, UM, UH, TRASH AREAS.

YOU KNOW, I LIVE IN A GATED COMMUNITY WITH AN ARB AND THE ARB, UH, HAS IN WRITING WHAT WE REQUIRE FOR FENCING AROUND OUR TRASH CANS BECAUSE WE'RE A PRIVATE COMMUNITY AND WE MAKE OUR OWN STANDARDS.

UM, WE HAVE FENCES THAT ARE AROUND OUR TRASH, BUT THEY, THE TRASH CAN BE SEEN FROM NEIGHBORS BY THE SIDE.

AND WE DON'T MIND THAT BECAUSE THAT'S WHAT OUR NEIGHBORHOOD VOTED ON.

SO IS THE TOWN GOING TO MAKE US PUT IN FENCING TO HIDE THE SIDE VIEW FROM NEIGHBORS? BECAUSE ALL OF OUR NEIGHBORS IN OUR COMMUNITY AGREED.

WE DON'T WANT THAT.

THE REQUIREMENT IS THAT IT'S SCREENED AND SHIELDED FROM VIEW.

IT SOUNDS LIKE WHAT YOU'RE DESCRIBING IS THAT IT IT MEETS THAT REQUIREMENT.

IT DOESN'T ACTUALLY, THE UH, IT IS NOT SCREENED FROM THE SIDE.

IT, IT IS INDENTED INTO THE FOOTPRINT OF THE HOUSE.

SO STRAIGHT ON YOU CAN'T SEE ANYTHING.

BUT IF YOU WERE JUST OFF AT AN ANGLE, YOU'D BE ABLE TO SEE THE SIDE OF THE HOUSE AND YOU'D BE ABLE TO SEE TRASH CONTAINERS THAT ARE IN A CRASH STORAGE AREA THAT'S RECESSED INTO THE HOUSE.

IT'S HOW THE NEIGHBORHOOD WAS DESIGNED, IT'S HOW OUR ARB DETERMINED WE WOULD LIKE TO HAVE THE ACCESS TO THEM AND UH, WE DID DECIDE WE DID NOT WANT FENCING UP IN THAT AREA.

SO, UH, I'M NOT SURE HOW A TOWN ORDINANCE IS GOING TO REARRANGE PRIVATE COMMUNITIES ARB GUIDELINES? I DON'T HAVE AN ANSWER TO THIS SPECIFIC QUESTION RIGHT NOW, BUT WE CAN CERTAINLY LOOK INTO IT.

OKAY.

CAUSE THAT WOULD BE AGAIN, A GIANT CONSTRUCTION PROJECT FOR NEIGHBORHOODS THAT HAVE ONE ARB STANDARD THAT THE PRIVATE COMMUNITY VOTED IN AND NOW THE TOWN THINKS THAT THAT'S NOT APPROPRIATE.

SO, YOU KNOW, THAT COULD CAUSE SOME MAJOR CHANGES IN LARGE NEIGHBORHOODS THAT'S VERY COSTLY AND UH, MOST NEIGHBORHOODS ARE PROBABLY NOT GOING TO ONE IF THEY HAVE VOTED IT ONE WAY AND THE TOWN WANTS IT TO LOOK A DIFFERENT WAY.

SO, UM, AND JUST THE LAST QUESTION THAT SAID YOU NEED ONE FIRE EXTINGUISHER I THINK PER HOUSE, BUT MAYBE MORE.

WHERE IS THE STANDARD OF WHERE YOU NEED MORE THAN ONE FIRE EXTINGUISHER? HOW WILL WE KNOW? WE, WE, MY NAME IS UH, RUSSELL ROGERS AND I WORK FOR HILTON HEAD, ALLEN FIRE RESCUE AND WE WILL BE PROVIDING ADDITIONAL GUIDANCE ON THE WEBSITE.

UM, BUT THERE'S A DIFFERENCE BETWEEN, YOU KNOW, A 1200 SQUARE FOOT CONDO AND A 7,500 SQUARE FOOT HOME AND THE AMOUNT OF, UM, FIRE EXTINGUISHERS THAT ARE REQUIRED.

BUT IN GENERAL RULE IT'S ONE PER FLOOR LEVEL.

UM, SO THAT'S WHAT WE'RE GONNA PROVIDE.

AND THE GUIDANCE ONLINE AND THE ESCAPE ROUTES THAT YOU TALKED ABOUT THAT WE NEED TO SUPPLY, UM, THAT WOULD BE, UH, AN ESCAPE ROUTE TO A WINDOW FOR EXIT FROM THE HOME ON, ON DIFFERENT FLOORS.

IS THAT CORRECT? I MEAN, UH, ESCAPE ROUTES TO DOWNSTAIRS, I MEAN, YOU'RE BASICALLY SHOWING ALL THE ESCAPE ROUTES FROM ALL THE BEDROOMS BASICALLY.

CORRECT.

YOU JUST NEED TO MAINTAIN THEM CLEAR OF FURNITURE AND, AND PROVIDE THOSE, UH, ROUTES.

YOU DON'T HAVE TO PROVIDE AN ESCAPE PLAN.

IT'S A GREAT IDEA.

MM-HMM.

.

UM, BUT YOU JUST MUST MAKE SURE THAT THEY MAY ARE MAINTAINED CLEAR SO YOU, YOU CAN'T ENCROACH UPON, UH, REQUIRED EXIT WIDTHS AND THAT KIND OF STUFF.

OKAY.

UM, THIS MOSTLY HAS TO DO WITH LIKE, LIKE SHE SAID IN THE EXAMPLE WAS PUTTING A BUNK BED UP AGAINST THE WINDOW.

SO NOW THE WINDOW'S INACCESSIBLE IN AN EMERGENCY.

UM, THAT'S THE KIND OF STUFF WE'RE GONNA BE LOOKING FOR.

OKAY.

SO WHAT IS THE EGRESS REQUIREMENT ON WINDOWS OR SIZE? YOU KNOW, IF I HAVE A BUNK BED THAT'S THREE INCHES ENCROACHING A WINDOW, IS THAT TOO MUCH OR IT CAN'T BE ENCROACHED AT ALL? CAUSE IT COULD BE A HUGE WINDOW AND A SMALL ENCROACHMENT.

UM, IT'S GOING TO BE DEPENDENT UPON WHEN YOUR HOME WAS BUILT.

UM, THERE'S, THERE ARE SIZE REQUIREMENTS THAT ARE CODE RELATED.

UM, BUT IT'S, IT'S REALLY DEPENDS UPON WHEN YOUR HOME WAS BUILT.

THAT'S GONNA GET KIND OF COMPLICATED THOUGH CAUSE THE HOMES ARE ALL OVER THE MAP ON EDGES HERE, SO IT'S GONNA BE KIND OF DIFFICULT TO ASSESS, YOU KNOW, YOU KNOW, CAN MY BUNK BED ENCROACH THREE INCHES OR CAN I HAVE TO HAVE TO TAKE IT OUTTA THE ROOM? I MEAN, IT'S GONNA GET REALLY COMPLICATED.

UM, AND ESCAPE ROUTES I GUESS CAN GO TO A WINDOW.

THAT'S A SECOND STORY.

AND IT DOESN'T HAVE ANY WAY OF GETTING OUT OTHER THAN THE SECOND STORY.

THERE DOESN'T NEED TO BE ANY DEVICES TO GET OUTTA THE HOUSE OR ANYTHING LIKE THAT.

YOU'RE NOT GONNA BE REQUIRED TO PROVIDE DEVICES.

NO.

OKAY.

ALL RIGHT.

I THINK THAT'S IT.

THANK YOU.

HI.

I HAVE A QUESTION ABOUT THE, UH, THE ONE HOUR RULE.

UM, I'M JUST QUESTIONING, HOW DOES THAT ACTUALLY WORK? WE HAVE A PROPERTY MANAGER.

SO LET'S SAY IT'S 11 O'CLOCK AT NIGHT, THEY REACH OUT TO THE PROPERTY MANAGER WHO'S CLOSED FOR THE DAY AND THEY DON'T REACH ANYONE.

SO WHAT HAPPENS? ACTUALLY WE, NO, I'M LAUGHING BECAUSE SOMEBODY HERE HAS SOMEONE THAT IS IN THAT BUSINESS AND THEY DO GET CALLED UNFORTUNATELY ALL HOURS OF THE NIGHT TO RESPOND TO SOME ISSUES.

THAT'S WHY I WAS CHUCKLING.

BUT UM, GO AHEAD, FINISH YOUR QUESTION.

I'M SORRY.

WELL, I WOULD IMAGINE SOME PROPERTY MANAGERS HAVE THESE EMERGENCY LINES AND SOME DON'T.

UM, I'M

[00:40:01]

NOT AWARE THAT MINE DOES.

SO LET'S SAY THEY GET A CALL AT MIDNIGHT, THERE'S NOBODY THERE AT MIDNIGHT.

THEY CAN'T RESPOND OR SAY THEY DO RESPOND BUT THEY CAN'T REACH ME CUZ IT'S MIDNIGHT AND MY PHONE IS TURNED OFF AT MIDNIGHT.

I DON'T KNOW ABOUT YOU GUYS, BUT SO HOW DOES THAT WORK AND, AND WHY ONE HOUR IS THAT SEEMS SO ONEROUS.

WELL PART OF THE REQUIREMENTS IS THAT YOU ARE AVAILABLE BY PHONE AT 2:00 AM THAT IS PART OF THE REQUIREMENTS.

YOU ARE AVAILABLE BY PHONE.

SO IF SOMEONE CALLS YOU OR 2:00 AM OR YOU ANSWERING YOUR PHONE, NO EITHER YOURSELF OR YOUR SHORT TERM RENTAL AGENT.

SO WHOEVER YOU DESIGNATE TO BE AVAILABLE FOR THAT HOUR, THAT IS PART OF THE ORDINANCE FOR THAT TO BE AVAILABLE BY PHONE, EMAIL, SOME KIND OF CONTACT SO THAT IF WE RECEIVE A COMPLAINT AND IF IT GOES TO BOB OR IT DOESN'T GO TO BOB, UM, THAT WE CAN REACH SOMEONE.

SO THERE HAS TO BE A DESIGNATED PERSON, WHETHER IT IS YOU AS AN OWNER OR WHETHER IT IS YOUR PROPERTY MANAGEMENT COMPANY.

DOES ANYBODY IN THIS ROOM THINK THAT ONE HOUR IS IN A REASONABLE PERIOD OF TIME? IT'S JUST, IT'S RIDICULOUS.

WHAT IF YOU'RE WORKING AND YOU'RE IN A MIDDLE OF A BUSINESS MEETING AND SOMEONE'S TRYING TO REACH YOU AND YOU'RE MEETING LASTS AN HOUR AND A HALF, ALL OF A SUDDEN YOU'VE, I MEAN THESE OBVIOUSLY WE'RE NOT GONNA LOOK AT THE CLOCK AND SAY WE'RE NOT HEARING FROM YOU IN A HALF HOUR AND SEND BOB OUT TO YOU.

UM, BUT WE, WE ARE EXPECTING WITHIN A REASONABLE TIMEFRAME.

I JUST THINK WHEN YOU MAKE A RULE THAT'S NOT ENFORCEABLE, THAT'S NOT REASONABLE.

YOU'RE SETTING PEOPLE UP TO FAIL.

WHY, WHY WOULDN'T YOU PUT A PERIOD OF TIME THAT'S REASONABLE? AN HOUR IS NOT A REASONABLE PERIOD OF TIME TO WE'LL TAKE THAT UNDER CONSIDERATION.

THINK ABOUT THAT.

BUT YOU KNOW, WE THOUGHT, IN OTHER WORDS, AN HOUR TO RESPOND BY EMAIL OR BY PHONE.

WOULD YOU KNOW YOUR SURGERY, YOU'RE IN THE MIDDLE OF A SURGERY, IT'S A THREE HOUR SURGERY, YOU COME OUT AND YOU SEE ALL THIS MUCH.

I MEAN THIS IS HAPPEN.

THIS IS LIFE, THIS IS PEOPLE'S LIFE.

AND IF YOU SET IT UP FOR SOMETHING THAT'S UNREASONABLE, PEOPLE ARE GONNA JUST STOP PAYING ATTENTION TO IT BECAUSE IT'S NOT, IT'S NOT REASONABLE.

I CAN UNDERSTAND WHERE, WHERE IT SEEMS THAT WAY.

UM, BUT AT THIS TIME, YOU KNOW, IT IS WRITTEN THE WAY IT'S WRITTEN.

UNLESS YOU, YOU KNOW, WE CHANGE WITH TOWN ORDINANCE.

UNFORTUNATELY, WE ARE REQUIRED TO FOLLOW THESE RULES AS THEY'RE WRITTEN.

WELL, I, I WOULD SO I MEAN I UNDERSTAND WHERE I, I I UNDERSTAND AND, AND MAYBE IN TIME WE CAN DISCUSS IT AND SEE IF WE CAN REVISIT THAT ONE HOUR PORTION ON THE ORDINANCE.

UNFORTUNATELY, AS OF RIGHT NOW, TODAY I HAVE TO FOLLOW THE ORDINANCE AS IT'S WRITTEN.

I UNDERSTAND.

I JUST, I WOULD REQUEST IF, IF THAT'S AT ALL POSSIBLE SENSE TO REVISIT IT CUZ I THINK THAT IT'S NOT TENABLE THE WAY IT IS.

ABSOLUTELY.

THANK YOU FOR YOUR INPUT.

APPRECIATE IT.

THANK YOU.

I I'M A RESIDENT AND I HAVE A CONDO THAT I SHORT-TERM RENT.

UM, SO I'M A RARE BIRD.

I CAN VOTE IN THIS TOWN.

OKAY.

A LOT OF SHORT-TERM RENTAL PEOPLE LIVE OUT OF STATE AND OUT OF OUT THE AREA.

THEY DEPEND ON RENTAL COMPANIES.

AS YOU WELL KNOW, THE PROFESSIONAL COMPANIES I SEE IN THE FIRST TWO LINES HERE, SHORT TERM RENTAL AGENTS ARE REQUIRED TO DO SOMETHING, BUT IF THEY DON'T DO IT, THEY ARE NOT PENALIZED.

SOMEHOW THE TOWN DECIDED TO NOT HOLD THE RENTAL MANAGEMENT COMPANIES WHO ARE LICENSED TO RENT PROPERTIES IN THE STATE.

MM-HMM.

, YOU DO NOT REQUIRE.

I I I APPRECIATE YOU'RE ALL PROFESSIONALS.

YOU'RE YOUR EMPLOYEES.

YOU DID NOT MAKE THESE DECISIONS.

MATTER OF FACT, MY OBSERVATION IS THE PROFESSIONALS THAT ARE SITTING HERE, UH, PROBABLY ARE VERY COMPETENT ON MY OPINION.

I'VE ONLY BEEN HERE A YEAR NOW IS ON A LOOK AT THE, THE TOWN.

ARE THERE ANY TOWN COUNCIL PEOPLE HERE? NO SIR.

THEY REALLY SHOULD BE THE ONES THAT ARE TRYING TO ANSWER THE QUESTIONS THAT YOUR GUYS ARE TRYING TO ANSWER.

IT'S A SHAME.

THE LADY JUST PRESENTED A VERY STRONG ARGUMENT.

IT'S, THIS IS SET UP TO FAIL, I BELIEVE IS WHAT SHE SAID.

ALL RIGHT, LET ME JUST TELL YOU THIS.

UM, IN MY PREVIOUS LIFE I MANAGED A LARGE OPERATION AND I LOOK AT THIS AND I SAY, WELL THIS IS A JOB DESCRIPTION FOR ME AS AN OWNER OF A SHORT TERM RENTAL.

IT'S ANOTHER WAY TO LOOK AT IT.

IT'S MY JOB DESCRIPTION.

AND IF I EVER WANTED TO GET RID OF AN EMPLOYEE, I COULD HAVE HR WRITE UP A JOB DESCRIPTION THAT IS VERY DIFFICULT TO EXECUTE AND HE CAN GET, HE OR SHE COULD GET FIRED.

THAT'S, THAT'S A PLOY.

THAT'S WHAT YOU DO.

I SEE.

I HONESTLY, AND I ALSO, I'M GONNA ADD TO THAT.

I WATCHED, UH, I WATCHED A PRESENTATION WHEN THEY HAD A KIND OF A WORKSHOP.

YOUR BOSS, MARK ORLANDO GOT UP AND HE HAD, HE HAD THIS, UH, YOU KNOW, POWERPOINT THING.

ONE LIGHT ITEM ON THERE THAT HE, HE WAS JUST USING A THING AS TALKING POINTS BASICALLY.

[00:45:02]

EXCELLENT PRESENTATION.

THE GUY IS REALLY SHARP.

HE SAID ON, ON THE LIGHT ITEM IT SAID SHORT TERM RENTAL CONVERSION.

AND I SAW THAT AND I SAID I COULDN'T BELIEVE MY EYES.

I SAID SHORT TERM RENTAL CON.

I HAD TO THINK WHAT I THOUGHT IT SHOULD HAVE SAID.

SHORTTERM RENTAL REGULATIONS BECAUSE THAT'S WHAT THE TOWN IS DOING.

THEY'RE REGULATING.

IS THE TOWN REALLY TRYING TO CONVERT SHORT, MAKE SHORTTERM RENTALS GO AWAY? KIND OF LIKE MY ANALOGY OF WRITING UP A JOB DESCRIPTION IS SO DIFFICULT.

IT'S DESIGNED FOR FAILURE AS THE LADY POINTED OUT THAT YOU'RE GOING TO ACTUALLY GET RID OF SHORT TERM RENTALS BECAUSE THERE'S A LOT OF PEOPLE IN THE TOWN.

THEY DON'T LIKE THE SHORT TERM RENTALS.

THAT'S FOR SURE.

THEY DON'T LIKE TOURIST STEPHEN.

AND MY PERSONAL OPINION BEING HERE YEAR, THE TOURISTS THAT I SEE ON THE STREET ARE SMILING, THEY'RE HAPPY, THEY'RE SOME OF THE NICEST PEOPLE IN THIS TOWN.

AND I KNOW SOME OF THE NEIGHBORS, UH, THEY'RE NICE TOO, BUT THEY'RE NOT ALWAYS SMILING, THEY'RE NOT ALWAYS HAPPY AND THEY DON'T KEEP THEIR PLACES UP TO SPEED.

EVERY SHORT TERM RENTAL I KNOW IN MY NEIGHBORHOOD IS REALLY GOOD LOOKING FROM THE STREET.

AND IF THEY'RE NOT GOOD LOOKING AND IF THEY'RE NOT WELL MAINTAINED, YOU CAN'T RENT THEM.

SO I DON'T EVEN WHY I'M TALKING TO YOU GUYS BECAUSE YOU DIDN'T MAKE THESE DECISIONS.

OKAY.

AND I, UH, I REALIZE THAT YOUR PROFESSIONALS, YOU'RE WORKING FOR PEOPLE WHO ARE REALLY NOT PROFESSIONAL COUNCILMEN.

THEY'RE JUST ORDINARY PEOPLE WHO SIT UP THERE AND MAKE SOMETIMES REALLY BAD DECISIONS.

AND THAT'S ALL I HAVE TO SAY.

THANK YOU FOR YOUR INPUT.

ANYBODY CERTAINLY, UM, KINDA CAME OUT ON WHAT THIS GENTLEMAN SAID AND WHAT, UH, THE LADY SAID, SORRY, I'M SORRY.

YOU CAN'T BE OUT ON WHAT THEY SAID.

WHERE IS THE TEETH FOR THE MANAGEMENT COMPANIES? HOW ARE WE HOLDING THEM ACCOUNTABLE? IF I GET A VIOLATION, I GUESS I JUST FIRE THEM AND GO TO ANOTHER MANAGEMENT COMPANY.

BUT IF I LIVE HERE NOW, BUT IF I'M, UH, LET'S SAY OHIO, A LOT OF PEOPLE COME DOWN HERE FROM OHIO AND I HAVE A RENTAL PROPERTY IN THIS ONE HOUR.

I'LL GO BACK TO THAT.

BUT IN HERE, AND YOU BRIEFLY SAID EMAIL AND IT DOESN'T SAY ANYTHING ABOUT EMAILING HERE.

ALRIGHT? BUT THIS DOES SAY THIS GENERAL REGULATION, SHE WILL BE AVAILABLE BY TELEPHONE AT ALL TIMES, BLAH, BLAH, BLAH.

OR TAKING OTHER RESPONSIVE ACTION.

WHAT DOES THAT MEAN? OTHER RESPONSIVE ACTION.

CAN I CALL 9 1 1? HAVE I SATISFIED THE INTENT OF THIS REGULATION? I'D SAY THAT'D BE REASONABLE RIGHT THERE.

WELL, YOU GOT A NOISE COMPLAINT.

THEY'RE GONNA BE ADVISED CALL 9 1 1 ANYWAYS, BECAUSE NOW IT SAYS I GOTTA, I'M THE OWNER.

I GOTTA, THIS IS A CONVERSATION MORE THAN AN HOUR THAT AN OWNER SHOULD HAVE WITH THAT RENTAL COMPANY SAYING, ARE YOU WELL, ARE YOU GONNA ASSUME, ARE YOU GONNA ASSUME THIS ROLE THAT YOU DON'T HIRE? IF THEY'RE NOT, YOU SAY, NOW I'M MANAGING IT MYSELF, BUT I LIVE OUTTA STATE.

THAT'S WHAT I'M SAYING.

NOW I GET THE PART, THERE'S NO TEETH IN IT FOR THE MANAGEMENT COMPANY.

NOTHING IN HERE SAYS THEY'RE GONNA BE LOSE THEIR PERMIT.

I DON'T THINK UNLESS I MISREAD IT.

IT'S ALL ME, THE OWNER.

BUT NOW LET'S SAY I'M A INDIVIDUAL RENTING IT ON AIRBNB OR A HOOFY OR WHEREVER, VRBO.

AND THEN, UM, I GOTTA, I CAN CALL WITHIN AN HOUR.

SO I GUESS SOMEBODY'S GONNA GO UP TO THIS HUGE, I DON'T OWN A HOME BY THE WAY.

UH, BUT THERE'S A HOME ACROSS FROM NORTH SHORE PLACE.

THEY HAVE AN OUTSIDE POOL.

THEY'RE OUT AFTER 10 O'CLOCK IN THAT POOL AND YOU CAN HEAR 'EM NOW.

WHAT'S THE DEFINITION OF QUIET TIME? I CAN HEAR 'EM, I CAN HEAR 'EM SWEARING.

I CAN HEAR 'EM GETTING ANOTHER BEER.

IT'S 1130, IT'S MIDNIGHT.

I COULD, WHAT I GOTTA DO, WHAT DO I HAVE TO DO? I'VE GOTTA WALK OVER TO THAT.

NOW AGAIN, MIDNIGHT ME OR NOT MY WIFE OF COURSE, BUT WE GOTTA WALK TO THAT HOUSE AND TRY TO FIND A PHONE NUMBER OR I GUESS I COULD JUST CALL 9 1 1 BECAUSE IT DOES SAY THE CONTENT INFORMATION OF THE OWNER HAS TO BE P PERMANENTLY DISPLAYED.

YOU'RE DEALING WITH, AGAIN, YOU'RE DEALING, I'M SAYING YOU'RE DEALING, GO BACK A POTENTIAL CRIMINAL ACT YOU CALL 9 1 1.

WELL, IT'S, THEY'RE VIOLATING QUIET TIME.

IS THAT A CRIMINAL ACT NOW? OH, IT'S DISTURBING.

IS IT? IS THAT WHAT WE'RE SAYING? NOW? THAT'S A CRIMINAL ACT THAT THAT'S AN ORDINANCE, RIGHT? I JUST WANNA CLEAR IT'S, OR THAT'S WHAT I WANNA BE.

IT'S AN OR IT'S AN ORDINANCE THAT THE SHERIFF'S OFFICE CAN ENFORCE ON HILTON NET ISLAND.

SO I'M JUST GONNA CALL A NINE ONE ONE IS WHAT I'M GONNA DO.

ARE THEY GONNA COME AND TAKE CARE OF IT? AND DID THAT SATISFY MY ONE HOUR? THAT'S WHAT I'M ASKING.

I THINK YOU KNOW THE ANSWER.

I'M JUST AFRAID OF NOT BEING ABLE TO RENT HERE ANYMORE.

THAT'S EXACTLY, AND THEN I'M GONNA HAVE TO TRY TO SELL A PROPERTY THAT, YOU KNOW, IF THERE'S A PROBLEM, YOU'LL GET A PHONE CALL FROM ME AND WE HAVE A CONVERSATION.

OKAY.

DON'T, DON'T, I MEAN, THAT'S ALL.

LISTEN BOB, I UNDERSTAND THAT IT'S ALL WELL AND GOOD AND WE ALL WANNA DO THE RIGHT THING, BUT THE END OF THE DAY IF THIS THING GOES SOUTH NEXT SUMMER AND I CAN'T RENT MY PROPERTY, AND IT WAS JUST LIKE, WELL, WE ALL SAID WE'RE ALL GONNA GIVE EACH OTHER A HUG AND MAKE IT WORK.

BUT I DON'T KNOW THESE PEOPLE THAT COME AND RENT MY PROPERTY.

I JUST KNOW

[00:50:01]

THEIR ZELLE WENT THROUGH OR WHATEVER.

YOU KNOW? RIGHT.

AND, UM, I JUST HAVE A LOT OF CONCERNS.

AND LIKE YOU SAID, THE TALENT COUNCIL'S NOT HERE WHERE I GUESS WE'RE PREACHING TO THE CHOIR.

IS THAT WHAT YOU'RE SAYING? WE'RE GONNA BE, WE'RE WE'RE GONNA BE, I CAN SPEAK TO THIS EMPLOYEE.

THEY WORK FOR THE COUNCIL.

I GOT THAT.

OH, I WORKED FOR MARK ORLANDO.

YOU GUYS DIDN'T PIN THIS ON PAPER.

I CAN ASSURE YOU WE'RE GONNA BE REASONABLE IN OUR APPROACH TO ENFORCEMENT IF THAT MAKES YOU FEEL BETTER.

I JUST FEEL LIKE I'VE GOTTA CALL 9 1 1.

I'M NOT GONNA GO OVER TO SOMEBODY WHO'S BEEN DRINKING ALL DAY AND TELL 'EM TO BE QUIET.

I'M JUST NOT GONNA DO THAT.

THAT THAT, YOU KNOW, YOU PUTTING YOURSELF IN DANGER TO DO THAT.

SO I WOULD AGREE WITH YOU RIGHT THERE THAT THAT'S MORE OF A LAW ENFORCEMENT ISSUE RIGHT THERE.

YEAH.

OKAY.

I JUST HAVE CONCERNS ABOUT IT NOT FALLING BACK ON ME WHEN IT'S NOT SATISFIED IF IT'S WE'RE GONNA BE REASONABLE IN OUR APPROACH.

SO I MEAN WE'RE WE'RE COMMON SENSE PEOPLE.

I'M GONNA LOOK AT IT AND SAY, IS IT REALLY HIS FAULT AT THE CAUSE I'M EXPRESSING, I'M CONCERNED ABOUT THIS ORDINANCE.

UNDERSTOOD.

I'M VERY CONCERNED ABOUT IT.

THANK YOU, SIR.

HI, I'M MELISSA ROBIN AND MY ISSUES ARE RELATED TO PARKING AND I DON'T OWN A HOME, BUT I AM AN ENVIRONMENTALIST AND BEST PRACTICES TODAY ARE NOT TO PAVE OVER FRONT LAWNS FOR PARKING.

AND, UM, YOU KNOW, THE SAME WAY YOU WOULDN'T DESIGN A MALL FOR CHRISTMAS TIME SHOPPING, RIGHT? THAT'S LIKE ONE TIME A YEAR.

SO LET'S JUST PLAY THIS OUT.

I HAVE A FIVE BEDROOM HOME AND YOU KNOW, IN THE COURSE OF THE SEASON, YEAH, THERE ARE GONNA BE SOME LARGE GROUPS, BUT MAYBE DAY TO DAY THEY REALLY AREN'T.

YOU KNOW, IT'S A FAMILY WITH FOUR KIDS AND EACH, EACH OF MY KIDS HAS A BEDROOM.

AND I JUST WOULD LOVE TO PUT IN THE RECORD, YOU KNOW, AS THESE SITE PLANS COME IN AND YOU START SEEING PEOPLE PANIC AND THEY START CONVERTING WHAT'S REALLY NICE AND GREEN, WHETHER IT BE GRASS OR PINE NEEDLES OR WHATEVER TO MEET THE PARKING REQUIREMENTS.

I DON'T THINK THAT'S THE LOOK THAT YOU WANT.

AND I DON'T THINK THAT THIS HAS REALLY BEEN PLAYED OUT FROM AN ENVIRONMENTAL PERSPECTIVE.

IT EVEN SEEMS CONTRARY TO, UM, A LOT OF THE REGULATIONS THAT EXIST TO PROTECT WETLANDS AND ENVIRONMENTALLY SENSITIVE AREAS.

SO, UM, I, I THINK WITH ANY ORDINANCE, THERE'S ALWAYS AN AMENDMENT PROCESS.

AND I JUST THINK THAT, UM, THE RESULTS OF WHAT YOU WANT FOR ORGANIZED PARKING, YOU KNOW, NOT TO IMPACT YOUR NEIGHBORS AND ALL OF THAT, I, I'M ALL FOR THAT.

BUT LET'S FIGURE OUT A SOLUTION THAT MAKES A LITTLE BIT MORE SENSE FOR VISUALLY AND FOR THE ENVIRONMENT.

THANK YOU.

WELL, THANK YOU.

ALL RIGHT.

WE WANNA THANK YOU FOR COMING OUT THIS EVENING.

UM, LIKE I SAID, IF YOU WOULDN'T MIND SIGNING IN THIS WAY, IF YOU HAVE ANY CORRESPONDENCE OR WHATEVER, WE CAN REACH YOU.

IF YOU NEED MY CARD, I'LL BE MORE THAN HAPPY TO HELP YOU.

FEEL FREE TO REACH OUT TO US AND THANK YOU FOR YOUR TIME AND THANK YOU GUYS FOR COMING HERE AND PUTTING UP WITH US.

RIGHT ON.

I LOVE IT.